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Products sold by J&J Truck Equipment carry a one year limited warranty unless the product description states a different warranty for that product.

Warranties are for replacement of the product(s) only. Replacement is determined by J&J Truck Equipment at their sole discretion. The warranty begins on the original date of purchase. In the rare event you need to make a warranty claim, customer will need to email parts@jjtruckequipment.com. To make a warranty claim J&J Truck Equipment requires that you provide the order number.  J&J Truck Equipment will not send a replacement unit before the defective item is received or a deposit is provided.

Our warranty does NOT cover the any of the following:

  • Shipping for any reason
  • Items installed on a vehicle different from the intended application.
  • Labor, towing, rentals, storage, legal fees or lost wages under any circumstance.
  • Parts that have been altered, abused or over heated
  • Light bulbs included with light assemblies
  • Parts that have not been properly installed or maintained.

 

This warranty does not cover failure due to improper installation, maintenance, misuse, abuse, unauthorized repairs, modifications, alteration, freight charges, cost of removal, cost of replacement, losses due to downtime of the vehicle, normal wear and tear, and/or any subsequent or consequential damages. This warranty is in lieu of all other warranties and/or representations expressed or implied, including, without limitations, warranties of merchantability and fitness for purpose and all other liabilities, including special or consequential damages, in connection with the sale or use of any product from J&J Truck Equipment. Any warranties implied by law are limited in duration to the duration of this warranty except in those states where prohibited by law.

 

J&J Truck Equipment attempts to be as accurate as possible. However, J&J Truck Equipment does not warrant that product descriptions, images, pricing, or other contents of this site are accurate, complete, reliable, current, or error-free. If a product offered by on the J&J Truck Equipment website is not as described, the customer’s sole remedy is to return it; unused, uninstalled, and in its original condition within 30 days of purchase. Installation of an incorrect item voids any and all warranties or return options.

Warranties are non-transferable. This warranty does not cover failure due to improper installation, maintenance, misuse, abuse, unauthorized repairs, modifications, alteration, freight charges, cost of removal, cost of replacement, losses due to downtime of the vehicle, normal wear and tear, and/or any subsequent or consequential damages. This warranty is in lieu of all other warranties and/or representations expressed or implied, including, without limitations, warranties of merchantability and fitness for purpose and all other liabilities, including special or consequential damages, in connection with the sale or use of any product from J&J Truck Equipment. Any warranties implied by law are limited in duration to the duration of this warranty except in those states where prohibited by law.

If there is a problem with an installed part that falls under warranty, customers should contact the returns department via email at parts@jjtruckequipment.com within 5 days of noticing the problem.
Warranty terms are for replacement of the part only. If the part under warranty is no longer available in the same style, customer will be provided with the newer style. Warranty items are shipped by the same means as the original order at the customer’s shipping expense. If the customer wishes to upgrade the shipping on a warranty item to a faster method, customers are responsible for the additional freight charges. Once the item is shipped, no changes can be made to the shipping address that the customer provided us.

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